Get in Touch With Us
Got a question about something you read here, or noticed a detail that needs a second look? This page explains how to reach our team and what kind of messages we're happy to receive.
How to Reach Our Team
Email is the best way to contact us. Send your message to [email protected] and a real person will read it and reply, usually within a couple of working days. If your message is urgent or time-sensitive, please say so at the top of your email so we can prioritise it.
A short, clear subject line helps too. Something like "correction: welcome offer details" or "question about redemption rules" lets us route your message to the right person straight away.
What We Can Help With
We cover new sweepstakes casinos, sweeps coin promotions, and how the dual-currency model works across the sites we review. Here's what people most often write to us about:
- Accuracy checks — If a welcome offer, eligible-state list, or redemption threshold looks outdated on any brand we cover, including Crown Coins, SplashCoins, Casino.Click, or any other operator listed on the site, tell us. Operators change terms often, and we want our pages to reflect current conditions.
- General questions — Unsure how Gold Coins differ from Sweeps Coins, or how a "no purchase necessary" entry works? Ask us directly and we'll point you to the relevant section or explain it plainly.
- State availability questions — Sweepstakes casino availability varies by state and changes over time. If you're checking whether a platform currently serves your state, we can help you find where to verify that, though we always recommend confirming directly with the operator's terms.
- Content suggestions — If there's a topic around social casinos, loyalty programmes, or sweeps casino apps you'd like us to cover in more depth, let us know.
- Corrections on comparisons — If you spot an error in one of our rankings or comparison tables, flag the specific item and we'll review it.
What We Can't Do
We're an independent information resource, not a customer support desk for any sweepstakes casino operator. If you have an account issue, a redemption delay, or an identity verification question tied to a specific platform, that has to go through the operator's own support channels, not us. We also can't offer legal advice on whether a particular site is permitted in your state — laws in this space change frequently, and the operator's terms and your state's current rules are the sources to check.
Before You Write In
A few quick checks can save time on both sides:
- If your question is about a specific offer, include the operator name and, if possible, the page you saw it on.
- If you're reporting outdated information, note the date you're seeing it, since sweeps casinos update promotions and eligible-state lists regularly.
- If you're asking about eligibility, mention your state so we can point you toward the right general guidance.
Our Approach to Reader Feedback
We aim to keep our coverage of new sweepstakes casinos and social casino offers current and balanced. That's harder to do without input from the people actually using these platforms, so reader corrections and questions genuinely shape how we update our pages. If you've had an experience — good or otherwise — with the redemption process, identity verification, or a welcome bonus at any brand we list, we're interested in hearing about it.
For broader reading on adjacent topics, you can also see our page on trusted non GamStop casinos in the UK if that's relevant to what you're researching.
Thanks for taking the time to reach out. We read every message and will get back to you as soon as we can.